Transform Your Career with Expert Guidance

Last Updated: December 2024

Information We Collect

We collect personal information you provide directly to us, including:

• Name, email address, phone number
• Professional information and career details
• Communication preferences and consent choices
• Usage data and website interaction information

How We Use Your Information

We use collected information to:

• Provide career coaching services and consultations
• Communicate about our services and respond to inquiries
• Send marketing communications (with consent)
• Improve our services and website functionality
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell personal information. We may share data with:

• Service providers who assist in our operations
• Legal authorities when required by law
• Business partners with your explicit consent

Your Rights

You have the right to:

• Access, update, or delete your personal information
• Withdraw consent for marketing communications
• Request data portability or restriction of processing
• File complaints with supervisory authorities

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

For privacy-related questions, contact us at: [email protected]

Last Updated: December 2024

Acceptance of Terms

By accessing and using our services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Service Description

Authentic Career Experts provides professional career coaching, development services, and related consulting. Services are provided for informational and educational purposes.

User Responsibilities

You agree to:

• Provide accurate and truthful information
• Use services in compliance with applicable laws
• Respect intellectual property rights
• Maintain confidentiality of proprietary information

Payment and Refund Policy

Payment is due upon service booking. Refunds are available within 7 days of service commencement, subject to our refund policy terms.

Limitation of Liability

Our liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages.

Disclaimer

Career coaching results vary by individual. We do not guarantee specific outcomes, salary increases, or job placement success.

Termination

Either party may terminate services with appropriate notice as specified in individual service agreements.

Governing Law

These terms are governed by the laws of Illinois, United States, without regard to conflict of law provisions.

Contact Information

For questions about these terms, contact: [email protected]

Last Updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and analyze website performance.

Types of Cookies We Use

Essential Cookies

Required for basic website functionality, including:

• Session management and security
• Form submission and error handling
• Cookie consent preferences

Analytics Cookies

Help us understand website usage patterns:

• Page views and user interactions
• Traffic sources and referral data
• Performance metrics and optimization

Marketing Cookies

Used for personalized marketing (requires consent):

• Targeted advertising and remarketing
• Social media integration
• Conversion tracking and attribution

Managing Cookie Preferences

You can control cookie settings through:

• Our cookie consent banner
• Browser settings and preferences
• Third-party opt-out tools

Third-Party Cookies

We may use third-party services that set their own cookies, including analytics providers and social media platforms.

Cookie Retention

Cookies are retained for varying periods based on their purpose, typically ranging from session-based to 2 years maximum.

Updates to Cookie Policy

We may update this policy periodically. Continued use constitutes acceptance of changes.

Contact Us

Cookie-related questions: [email protected]

Last Updated: December 2024

DMCA Compliance

Authentic Career Experts respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Claims

If you believe your copyrighted work has been used inappropriately, please provide:

• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our site
• Your contact information (address, phone, email)
• Statement of good faith belief that use is unauthorized
• Statement of accuracy and authority to act on behalf of copyright owner
• Physical or electronic signature of authorized person

Designated Copyright Agent

Send DMCA notices to our designated agent:

DMCA Agent
Authentic Career Experts
1247 Corporate Boulevard
Chicago, IL 60601
Email: [email protected]

Counter-Notification Process

If you believe content was wrongly removed, you may file a counter-notification including:

• Identification of removed material and its prior location
• Statement under penalty of perjury that removal was due to mistake or misidentification
• Your contact information and consent to jurisdiction
• Physical or electronic signature

Response Timeline

We will respond to valid DMCA notices within 10 business days and may remove or disable access to allegedly infringing material.

Repeat Infringer Policy

We may terminate access for users who repeatedly infringe copyright policies.

Good Faith Requirement

DMCA notices must be submitted in good faith. Misrepresentation may result in liability for damages and attorney fees.

Contact Information

For DMCA-related questions: [email protected]

Last Updated: December 2024

Our Commitment to GDPR

Authentic Career Experts is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR) requirements.

Lawful Basis for Processing

We process personal data based on:

• Consent: When you explicitly consent to processing for specific purposes
• Contract: When processing is necessary for service delivery
• Legitimate Interest: For business operations that don't override your rights
• Legal Obligation: When required by law

Your GDPR Rights

Under GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restrict Processing: Request limitation of processing
• Data Portability: Request transfer of your data
• Object: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

Data Protection Measures

We implement appropriate technical and organizational measures:

• Data encryption and secure transmission
• Access controls and authentication
• Regular security assessments and updates
• Staff training on data protection
• Data retention and deletion policies

International Data Transfers

When transferring data outside the EU, we ensure adequate protection through appropriate safeguards and legal mechanisms.

Data Breach Notification

We will notify relevant authorities and affected individuals of data breaches within required timeframes when there is high risk to rights and freedoms.

Children's Data Protection

We do not knowingly collect personal data from children under 16 without appropriate parental consent.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]

Supervisory Authority

You have the right to lodge complaints with your local data protection supervisory authority regarding our data processing practices.

Regular Compliance Review

We regularly review and update our GDPR compliance measures to ensure continued protection of your personal data rights.